وظائف مدير حسابات بشركة London Stock Exchange Group LSEG
Job Description
Account Manager - LSEG (London Stock Exchange Group)
Role Purpose
- Manages and grows revenue and market share across all Business Units in designated accounts by maximizing customer satisfaction.
- Develops and maintains high level relationships to ultimately drive revenue growth and retention.
- Develops and executes account strategy collaborating with sales specialists to deliver a comprehensive product offering to meet overall customer needs.
- Develops key stake holder communities both internal and external.
Responsibilities
- Maintain deep knowledge of the designated accounts and the clients’ workflow and challenges.
- Act as point of contact for the client and orchestrates the entire relationship within designated accounts.
- Strategically develops, executes and maintains a growth-centric account plan and own overall strategy for revenue growth and retention.
- Accountable for end-to-end service delivery and performance.
- Establishes strong, long-term customer relationships and identifies new business opportunities and maintains relationships with key decision makers.
- Applies knowledge of business and its constituent workflows to conceive and position value-added solutions to promote sales and revenue growth.
- Keeps management in touch with accounts in a timely fashion, gathers intelligence on competitor activity, and gives feedback to other internal stakeholders.
- Tracks customer activity in internal systems in order to execute on account strategy, identify additional opportunities and promote accurate forecasting.
- Maintains up to date product knowledge on all products and solutions.
- Regular value-add meetings with key users.
- Provide high level specialised training on product and functionality.
- Increase product stickiness by demonstrating relevant new content and functionality that enable end users to be successful.
Skills & Competencies
- Strong understanding of customers and their business model and workflows.
- Strong relationship building skills and experience in establishing C level relationship.
- Ability to develop client / account strategy, provide direction to sales team and lead from the front.
- Proven account management experience in a customer facing environment required.
- Strong interpersonal skills.
- Ability to develop and execute an account plan
- Problem solving skills and ability to understand, articulate, structure and solve client needs.
- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
- Strong collaboration skills.
Ads
Job Summary
- Date Posted : 2 years ago
- Job Type : Full Time
- Location : Cairo, Egypt
- Gender : Any
About company
- Company Name : London Stock Exchange Group LSEG
Similiar Jobs
+ Browse All JobsDate Posted: 6 days ago
Date Posted: 1 week ago
Date Posted: 2 weeks ago
Date Posted: 1 month ago
Date Posted: 1 month ago
Date Posted: 1 month ago