وظائف Support Resident Engineer لشركه fibermisrsystems

وظائف Support Resident Engineer لشركه fibermisrsystems

Engineering Jobs Cairo, Egypt Full Time Applications : 0

Job Description

For #Suez_Canal #Damietta #Fayoum #Portsaid #Sadat Residents:

Fiber Misr Systems is Hiring

"Support Resident Engineer"

Duties and Responsibilities:

 Receive and handle calls from Customer and NOC

Team.

 8*5 on premises 1st line support and

Troubleshooting.

 Create Tickets on the ITSM system.

 Perform 1st line troubleshooting to solve the

Problem.

 Route un-resolved tickets to second tier team.

 Follow up ticket and update its status.

 Escalate highest severity tickets to upper

Management.

 Service outages, network performance, and customer tickets.

Job Requirements:

 Bachelor Degree of Engineering.

 CCNA is plus

 Years of Experience 1-2

 Good understanding for network components, Wireless

And Security.

 Good knowledge of different hardware systems (Routers,

Switches, Firewalls, Wireless Networks, Servers, Thin

Client).

 Good experience in operating systems and office software.

 Only Residents of the above Locations will be selected.



Ads

Job Summary

  • Date Posted : 2 months ago
  • Job Type : Full Time
  • Location : Cairo, Egypt
  • Gender : Any
  • Application Deadline Date : May 27, 2021

About company

Similiar Jobs

+ Browse All Jobs