وظائف مهندسين بشركة IMTENAN Group

We’re Hiring – IT Operations Engineer

Location: Obour City – IMTENAN Group

Join our growing team at IMTENAN Group, a leading company in its field, and take the next step in your IT career!

 Job Responsibilities:

-Provide comprehensive technical support for Windows operating systems.

-Diagnose and resolve issues related to hardware, software, networks, and printers.

-Administer user accounts, access rights, and shared permissions.

-Install, configure, and maintain operating systems, applications, and software updates.

-Manage and secure network infrastructure including firewalls, routers, and switches.

-Set up user profiles and handle password-related issues.

-Support data backup processes and assist in data recovery when needed.

-Maintain IT asset inventory and oversee hardware/software lifecycle.

-Preferably familiar with ManageEngine ServiceDesk Plus.

-Deliver both remote and on-site technical support across company locations.

-Monitor daily performance of IT systems and ensure smooth operations.

-Follow internal IT procedures and manuals in troubleshooting and problem-solving.

Job Requirements:

-Bachelor’s degree in Information Technology, Computer Science, or a related field.

-1–2 years of experience in IT operations or technical support.

-Strong communication skills and the ability to work well in a team.

-Excellent time management and self-development skills.

-CCNA and MCSE certifications are required.