وظائف اخصائى دعم فنى تكنولوجيا المعلومات بشركة Giza Systems

Join our teams at Giza Integrated Solutions, construction field subsidiary from Giza Cables Industries, we are looking for talented, innovative, and active applicants to join us as a: - “IT Technical Support”.
 
-     JOB Summary :

To provide support to employees at GIS and ensure the development,
installation and management of hardware and business software in order to meet company’s objective.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Minimum Qualifications:

▪ Bachelor’s degree in Computer Science, Information Systems, or a related subject.

Minimum Experience:

▪ 3+ years of Technical Helpdesk/customer support experience supporting end-user computers in a networked environment.

Job-Specific Skills:

▪ Understanding of concepts, configuration, and troubleshooting of computers, network,
surveillance, and telecommunication applications and systems (MS-Office, Email, Internet
technologies, security cameras, VDSL, switches, etc.)
▪ Knowledge of Helpdesk procedures.
▪ Knowledge of ITIL is preferred.
▪ Previous experience in manufacturing environment is preferred
▪ Ability to work independently and as part of a team.
▪ Available to work after hours and/or weekends and on-call, as specified by supervisor.
▪ Writing, editing and proofreading skills.
▪ Logical and systematic problem-solving ability.
▪ Customer service skills.
▪ Communication skills.
▪ Maintain confidentiality of information.