وظائف مهندسين كهرباء بشركة El Sewedy Electrical

El Sewedy Electrical Equipment and Cables is Hiring Senior Product Support Engineer
Job Description:-
- Follow up the consultants' offices to follow up the specifications of the products that are related to the projects and the permanent update of the projects.
- Follow-up of the products leaving customs after the final release and distributing them to the branches according to the plan.
- Provide the technical support to clients and salesmen.
- Ensure that customers have a positive experience when interacting with the company.
- Provide consultancy to the clients in mega projects in accordance with the project contractor and ensure a high end of Customer Satisfaction.
- Responsible for getting technical specifications approvals through communicating with the project’s contactor and consultant.
- Monitor the market and cover its need of power products continuously. 
- Follow up the POs with branch vendors to provide their needs.
- Follow up the sales movement with the sellers in the branches and supervise the development of products and the addition of new products.
- Give product technical Support to the sales representative in selling the product.
- Prepare presentations and document for technical trainings to the sales team. 
- Provide Technical Support to ensure our products are listed in the vendor list.
- Communicate with Consultants and our product to ensure existence in the vendor list.
- Manage Complex Customer Issues, coordinating appropriate technical personnel, defining work plan, deadlines and driving customer communications until customer has confirmed issue resolution

Job Requirements
Bachelor in Electrical Engineering or relevant degree.
Diploma/Certificate in first line management or relevant field.
Experience not less than 5 years in the same field.
Excellent in English Language
Excellent Communication and Interpersonal skills.
Outstanding Organizational and Leadership skills.
Presentation Skills.