وظائف مهندسين بشركة Innovo Office Furniture

Innovo Office Furniture is hiring Maintenance engineer Job description:
- handling customers request for maintenance and scheduling visits.
- ⁠create maintenance reports with all needs and actions.
- ⁠supervising installation process.
• After sales maintenance.
• Prepare maintenance offers for projects that exceed warranty period.
• The following duties are typical for this classification, But You may be required to perform additional or different duties from those set forth below to meet your business needs and Change business practices.
• Translate customer needs/requirements into detailed project plans.
• Keep excellent communications and interactions, across the project team, stakeholders, management, and clients.
• Ensuring that all projects are delivered on time, within scope and budget
• Maintain contact with customers to ensure customer satisfaction on all assigned projects, before, during, and after the project life cycle.
• Analyse, plan, and develop requirements and standards in reference to scheduled projects.
• Developing step-by-step project plans.
• Overseeing all aspects of projects. Setting deadlines, assigning responsibilities, monitoring, and summarizing projects’ progress.
• Coordinating with other departments, to ensure that all aspects of each project are compatible and completed.
• Developing a detailed project plan to monitor and track progress.
• Measuring project performance using appropriate tools and techniques.
• Reporting and escalating to management, as needed.
• Meeting with clients to gather the project’s detailed needs and clarify its specific requirements.
• Provide excellent service to ensure high levels of customer satisfaction.
• Responding to customer complaints and concerns in a professional manner.
• Prepare detailed reports on purchasing trends, customer requirements and profits.
• Ensures all KPI's for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.
• Collaborate with other departments (Sales & Operations Department) to manage data, operation.
• Job Requirements:
• 1 to 4 years of Experience
• Bachelor’s degree in engineering.