Customer Support -Teleperformance

Teleperformance Egypt objective is to prepare employees to become leaders: from agents to supervisors, from supervisors to coordinators, and, finally, from coordinators to managers. The JUMP! program is based on a training program that offers technical and behavioral training, as well as personal development plans.

Tasks
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Graduated from any major
Fluent/Excellent English Speakers
Flexible with rotational shifts
Benefits
Net salary 4k up to 6k free of fees and tax +Bonus
Annual profit share up to 2x your salary
Medical & Social insurance 150k
Overnight allowance up to 1000 EGP
Transportation 24/7 all over Cairo& Giza (plaza, citywalk) door to door transportation after 11 P.M
Discounts& offers all over many stores in Egypt
Gym Access
VPN Line
Career Path
Development& learning courses
Events and fun festival Refer a friend program rewards up to 2000 EGP