وظائف كول سنتر لحديثى التخرج بشركة اوبو

OPPO Egypt now is hiring
Call Center Agent
Location: Nasr city
Working Conditions: Rotational Shifts (8 hours including 1 hour break).
One day off.
Job Description:
1-Handle all incoming/outgoing calls of the call center.
2-Handle and solve all inquiries, requests and complaints received via all channels available (phone, E-mail , Live Chat .)
3-Communicate with other departments all relevant customer inquiries if applicable.
4-Provide proper information to customers with complete and comprehensive understanding of OPPO products and services.
5-Keep up-to-date with all the services and products provided by OPPO.
6-Escalate problems, report suspected fraud and provides relevant feedback to the right channels.
Job Requirements:
1. Bachler  degree.
2. Good English.
3. Proficiency in Microsoft Office and a typing speed of over 50 words per minute.
4. Patience, strong sense of service and responsibility.
5. Resilience under work pressure and smooth adaption to customer schedule.
6.Experience in call center services (preferred).
7.Fresh graduate are welcomed
8. Maximum age is 28.