وظائف موظفى مبيعات وخدمة العملاء بشركة The Emirates Group

Manage a large ticketing or a reservation and ticketing office retail operation by implementing and maintaining best practise policies and procedures and lead the retail office to achieve local and network wide Commercial objectives. Ensure the highest level of service is delivered consistently to all customers across the full range of Emirates products so as to maintain and improve sales revenue.

Commercial/Sales.Other : 3+ Years Vocational or Diploma (12+2 or equivalent) : Airline sales and contact centre experience. People management, coaching and people development. Knowledge/skills: Working knowledge of retail office and airline industry procedures and methodology. Excellent knowledge of fares and ticketing, Skywards and MARS reservations systems and Emirates products and services. Excellent interpersonal, telephone and customer service skills. Ability to work in a busy sales team environment. Selection skills training. PC based skills to operate Windows package such as Microsoft Word/ Excel/ E-mail. Candidate should have the right to work & live in Egypt