وظائف وكيل السوشيال يينك MID Bank

Jobs For Bachelor Holders Cairo, Egypt Full Time Applications : 5

Job Description

Social Media Agent - MID Bank

Job Details

 
Social Media Agent

Main Role:

To moderate direct and support all customers inquiries ,complains,sales lead generation,feedback and requests that comes from different MIDBANK social media platforms(Facebook ,instagram,Linkedin,and Youtube,etc)

Analise the social media dashboard and come up with the overall customer perception, provide new ideas and enhancement.

Moderate all comments on social media posts and ads .

Maintain the moderation guidelines and ensure that they are up to date .

Dealing with all related stakeholders to solve any customer complains coming from social media .

Following up with customers and having feedback about the bank services and products regularly.

 Produce reports on relevant moderation statistics, issues and outcomes.

Regularly report feedback insights from the bank social media platforms  .

Requirements:

University graduate is must

Well-developed communication skills, both verbal and written

Strong people skills

2-3 years of experience in a similar role

Must have social media moderation background

Good computer skills

Excellent customer focus skills

 


Email :

recruitment@midbank.com.eg
you can apply through this link :

Apply Link

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Job Summary

  • Date Posted : 1 month ago
  • Job Type : Full Time
  • Experiance : 2 year(s)
  • Location : Cairo, Egypt
  • Gender : Any

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