Searching for IT technical support (located in Alexandria) for a multinational company.
IT infrastructure and end-user support.
Installation of workplaces for new employees.
Solving end-users issues locally and remotely.
Supporting local IT services ( File server, print server, AD, Etc)
Work with corporate systems.
Prepare IT documentation.
Communication with suppliers.
Hands and Eyes for the network team.
Hardware” basic experience with end-user equipment ( Laptop, PC, Monitor, Printer, IP phone, projectors).
Network: basic understanding of technologies and protocols: TCP/IP, DNS, DHCP, HTTP(s), FTP, SSH, troubleshooting.
Experience with MS products support.
English: very good.