Customer Service Representative - Allianz

Job Responsibilities:

• Handles all walk in customers from all the distribution channels , issues payment, investment and tax letters requested by customers and assists them with the settlement of due premiums.
• Supports and finalizes all the simple requests of life policies on the same day.
• Provides any service for any customer's query, requests and complaints following process and agreed SLA.
• Collects and receives notifications and follow procedures till finalization.
• Issues P&C products as per agreed criteria’s and renew policies within authority limits.
• Replies to all kind of complaints or requests if required.
• Follows up on all client requests to guarantee prompt and regular feedback as required.

Qualifications: 

• 0-2 Years of experience.
• Experience in customer service is an asset.
• University degree.