Human Resources Consultant - HSBC 

Role Purpose:

As an HR Consultant you will be accountable for managing the successful delivery of HR projects and initiatives that support the business strategy set out in strategic people plans. You will work closely with HR Business Partners, HR Advisors and specialists to help design pragmatic solutions to solve business problems, framing complex challenges by leveraging internal and external expertise to deliver solutions that have measurable impact for our business either globally or within country adding commercial value through HR projects.

The HR Consultant will be able to effectively communicate and demonstrate how HR projects and activities:

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• Connect the people priorities and the business goals
• Explain and demonstrate understanding of capabilities and interdependencies of leadership, talent, culture and organisation to enable the business strategy through HR initiatives within their area of responsibility

In order to accomplish these outcomes, is expected that the HR Consultant will:

• Manage programs delivery proactively balancing scope, schedule, interdependencies, budget and risks
• Be able to provide oversight to how HR initiatives align to the HR/ Business Strategy and relevant global/ country business/functional People Plans
• Be responsible for effective program controls and procedures within their given initiatives
• Effectively manage relationships with internal and external stakeholders
• Report progress, issues, dependencies and risks to the relevant governance forum and make recommendations to influence decision making in order to maintain progress towards delivery
• Manage a team if appropriate to meet performance targets aligned to programs’ objectives and role-model desired behaviors

Principal Accountabilities:

Impact on the Business:

• Create and drive effective project plans and HR initiatives to support delivery of business outcomes outlined in strategic people plans
• Find pragmatic solutions to solve business problems by framing complex challenges and thinking creatively leveraging internal and external expertise
• Execute deployment of HR solutions that have measurable impact through keeping focus on quantifiable difference to the organization and project success
• Analyse workforce trends utilising advanced analytics, formulating insights & recommendations to inform workforce strategy development
• Demonstrate strong leadership and role-model behaviours for the function and business. Advocate and champion the HR delivery model, driving collaboration between HR Consultant and COEs and HRBPs
• Seeks to identify business activity that has an impact on people and structure, and delivering appropriate solutions.

Managing Change:

• Takes responsibility for defining and planning the end-to-end approach needed to deliver a HR intervention successfully
• Use effective change and project management approaches and techniques for gaining commitment to initiatives
• Manages and coordinate the successful execution of plans
• Follow through implementation effectively to ensure it is properly adopted and embedded
• Demonstrates new ways of working to improve business performance highlights business risk arising from change.
• Communicates and articulates change journey and adapting content and behaviour appropriately to the audience encouraging others to do the same
• Uses different approaches and techniques to both question solutions for change, building awareness, and dealing with resistance to change
• Take responsibility for defining and planning advanced change management approaches and techniques for gaining commitment to change initiatives effectively to ensure change is adopted and embedded

Engaging with Customers/Stakeholders/Colleagues:

• Help HRBPs, HRAs, and COEs explore and scope possible solutions to business problems
• Partner with the relevant Centres of Excellence teams to understand the advances in technology/analytics and consider how new/different ways of reporting and analysis can bring value to the business.
• Partner with the Analytics teams to undertake medium and long term workforce analysis perspectives, anticipating the impacts of the future of the workforce and how this may impact/benefit project planning and strategic deliverables
• Create collaborative environment in which COEs are included in direct conversations with the business so they feel empowered to really understand the business, its strategy and priorities
• Advocate the right thing to do for customers/stakeholders/colleagues
• Encourage others to demonstrate a commitment to diversity, inclusion and well-being in everyday actions
• Proactively encourage a broad and diverse network of collaborative relationships

Relationship & Consulting:

• Develop and sustain effective working relationships with HR teams, the business and within the HRC community, demonstrating the ability to utilize skill across the organizational matrix.
• Be a role model in team work and in the support and development of others.
• Delivers activity with integrity in business relationships, providing clear, candid, honest and rational input with a focus on solutions.
• Uses successful strategies to establish and grow business relationships; adapting approach to circumstances and people.
• Champions advocacy, and is aware of employee sentiment and the impact on decision making through a practical understanding of issues on the ground.

Qualifications:

• A minimum of 8-10 years experience of working in an HR environment consisting of business partnering/relationship management with business leaders supported by shared services and areas of expertise
• Experience in transformation/change and/or project management roles
• Relevant project management qualifications and CIPD accreditation (desirable but not essential)
• Role model and ambassador for HSBC behaviours, and the ability to deal assertively but sensitively with internal and external customers across a matrix environment.
• Strict adherence to the requirements of confidentiality. Discretion and integrity essential
• Calm under pressure; ability to re-prioritise in very short timescales.
• Flexibility, tenacity and resilience to deal with business demands during periods of high workload.
• Key Capabilities:
• Change Management, Consulting Agility
• Business Impact & Diagnostic
• Relationship & Consultancy
• Design Thinking, Statistical Analysis and Project Management skills

Job Field: Human Resources

Role Workstyle

Hybrid Working

Primary Location: Middle East-Egypt-Egypt-Helwan

Job Type

Fixed Term - Full Time