Account manager - Ericsson

Our Exciting Opportunity:

We are now looking for an Account Manager to secure short and long-term profitable business for Ericsson through proactive business development based on fundamental understanding of the customers’ business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end to end solutions allowing seamless transition from sales to operations. Develop both internal and external relation/s to actively contribute to making customers and Ericsson successful. This job role could be focused on selling a specific part of the portfolio, a specific part of the customer’s business/technology area and/or geography.

You will:

• Be leading RFPs in all domains as Account commercial Responsible and KAM for all upcoming opportunities & lead customer negotiations to ensure successful awarding
• Be creating Sales opportunities that will generate profitability sales; ensure stakeholders alignment.
• Be actively manage and mobilize internal resources to deliver efficient and effective end to end solutions allowing seamless transition from sales to operations.
• Handling Customer escalations and engage team for fast resolution
• Optimization of the account team performance and to enable seamless transition to operations
• Set Account Funnels, update them and ensure Account forecasts and targets are met
• Leading Internal and External Governance with Key stakeholders
• Handle day to day operations of the accounts from E2E perspective; ensuring Process adherence and maximum compliancy
• Be responsible to maximize customer relationships and loyalty.

To be successful in the role you must have:

• Bachelor’s degree in engineering field (IT, Telecom, Computer Science or Computer engineering etc.)
• Overall experience between 7 to 10 years in the telecom industry.
• Should have an experience across Ericsson portfolio (Digital Services, Networks and Managed Service)
• Consultative selling skills and commercial understanding
• You will need to have customer and market insight as well as negotiation skills

You should also have:

• Leadership experience
• Innovative and creative
• Social ability and interpersonal skills
• Intellectual ability and critical thinking
• Accountable and committed with a passion to win
• Perseverant and result oriented