Customer Service Representative - QNB

Business Unit:QNB - Al AhliDivision:Commercial & Marketing DivisionCountry:Egypt
About QNB ALAHLI 

QNB ALAHLI provides its services for more than 1,193,058 clients served by + 6,791 banking professionals with a network of 227 branches, along with 487 ATMs & +23,942 Point-of-Sale to serve clients nationwide. Further, a distinctive Call center operates round the clock 7 days a week.

Department: Act as a primary contact point for QNBAA clients/nonclients. Answer incoming calls received, respond to inquiries, manage complaints, identify significant customer service problems, and provide general information.
Person: Bachelor Degree in Marketing, Business Administration or Commerce
Experience: 
2 years of experience in the related field
Handling Skills and Customer Oriented Attitude
Excellent Interpersonal & selling skills
High communication skills, especially verbal
Ability to work under pressure & shifts basis
Good knowledge of computer and telephony Environment Fluency in Arabic and English written/spoken