Retail Sales Executive-Mansour
We are seeking a skilled Associate SAP Consultant to join our IT department that mainly contributes and consults with his team at different phases of internal company projects including discovery solution generation design/architecture and the detailing of the overall process. The role involves recommendation configuration evaluation and deployment of high-quality solutions that enable our internal clients to meet the changing needs of the automotive business landscape.
Diagnose reported issues and try to resolve them using available information resources and researches.
Escalate unresolved issues or those requiring urgent attention to concerned consultant or Senior consultant.
Learn and understand the Business & IT environments including understanding business processes automotive and Al-Mansour businesses SAP assigned modules and the implementation of assigned SAP module/s.
Participate in the development and update of user manuals.
Participate in the on-the-job training and preparation and update of training materials to end users.
Prepare activity reports.
Respond to requests for support/assistance in person via phone or electronically.
Stay current with system information changes and updates.
Track requests and document resolutions.
Bachelor Degree in Computer Science or Information Technology
Required Qualifications & Skills
ITI Diploma in Software Engineering ERP Track in one of SAP Modules is an advantage.
0 to 1 year of experience in implementing ERPs (preferably SAP).
Exposure to the automotive industry is a significant advantage.
Exposure to SAP IS-Automotive is a plus.
Job specific Skills:
Good interpersonal communication and presentation.
Customer orientation (show a service attitude).
Problem analysis & solving.
Self-initiation and -motivation.
Reliable and quality oriented.
Good knowledge of business English in word and writing.
Flexible and is able to work extended hours or out of regular working hours when needed.