كبار المصرفيين الأفراد ببنك ابو ظبى الاسلامى

• 4 years experience in Banking field

JOB PURPOSE

Identifies, acquires & grows a base of retail customers in order to meet business objectives.

Nurtures the growth of long-term business relationship with target retail customers by providing them with substantial added value and providing world-class financial products / services.

KEY ACCOUNTABILITIES

Sales/Relationship Management:

• Achieves volume and revenue goals via the combination of customer acquisition and relationship deepening.
• Personally and proactively effective at building the business, deepening relationships and increasing targeted consumers through the execution of an effective sales process.
• Keeps updated and learns in-depth the more complicated products offered by the competition.
• Grows the number of new account relationships via conversion of branch walk-ins, customer referrals, marketing leads and self-generated leads.
• Proactive in assessing financial needs of customers.
• Responsible for achieving & delivering his/her targets of the allocated range of products specific to Advising Zone.
• Assisting the Branch Manager in periodically evaluating performance levels as defined in the commercial/ business plan.
• Assist BM in preparing weekly KPIs/ MIS required by the new business model.
• Follow up with others (Credit/ Operations) Departments, pipeline or tools available (Jupiter) on pending cases.
• Achieving target sales activities of (outbound calls, sales visits, cross sell ratio to walk-in customers) as defined in the commercial action plan.

Quality & Services

• Ensure proper stationeries and merchandising in the Branch at all time guided by communication plan.
• Ensure handling and covering all customer requests/ inquiries to ensure services excellences
• Efficiently handle customer’s complaints, escalating as appropriate.
• Responsible for operations of (Express Banking, Advisory) in terms of authorizations, custodies and reviewing all related reports.
• Regularly promote the usage of other delivery channels via day-to day contacts with the customers.
• Ensure continuous flow of appointments at Advising Zone

CBE, Compliance, Audit, Procedures

• Responding to Compliance Dept. requirements in terms of obtaining proper approvals
• Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in place
• Ensure following set procedures / policies as per designation letter.
• And any other assigned tasks.

Minimum Qualifications:

• University/College Degree
• Good command of the English language

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