JOB PURPOSE
Drive the development and implementation of sales programs targeting prospective customers, current customers, and other key contacts vital to generating sales opportunities
Key Accountabilities
Drive the development and implementation of sales programs targeting prospective customers, current customers, and other key contacts vital to generating sales opportunities
Key Accountabilities
- Client relationship and management for corporate customers and strategic partners
- Corporate customer retention and growth - establish strong customer relations while representing local and national clients professionally
- Conduct and lead corporate customer training workshops, capture feedback and develop action plans to improve customer experience
- Work closely with Regional Sales team to develop and implement strategies that grow the corporate customer and strategic partnership base and drive sales & traffic, leveraging CRM and programs
- Monitor and analyze customer data to identify key areas of focus and problem-solving customers concerns
- Manage the customer retention and engagement strategy, executing timely and accurate deliveries of corporate communications to achieve business goals
- Build and maintain ongoing communications with the regional resources, such as marketing, sales management, technical support etc to ensure a transparent and coordinated approach in the region.
- Educate customers and prospects on our propositions and services
- Responsible for accounts receivable & maintaining to ensure healthy aging for the accounts QUALIFICATIONS AND EXPERIENCE
- BS/MS degree in business administration, Economics, Commerce or any relevant field
- Strong understanding of business objectives and metrics and ability to build action plans to meet these objectives
- Analytical skills with an ability to clearly translate results into actionable insights
- 2 to 3 years of solid experience in B2B sales and business development in Egypt