وظائف خدمة عملاء ببنك QNB

Customer Service Jobs Cairo, Egypt Full Time

Job Description

Customer Service Representative - QNB

About QNB ALAHLI

QNB ALAHLI is one of the leading financial institutions in Egypt established in April1978 and ranked as the second largest private bank in Egypt.
 
QNB ALAHLI provides its services for more than 1,193,058 clients served by + 6,791 banking professionals with a network of 227 branches, along with 487 ATMs & +23,942 Point-of-Sale to serve clients nationwide. Further, a distinctive Call center operates round the clock 7 days a week.
 
Department: Act as a primary contact point for QNBAA clients/nonclients. Answer incoming calls received, respond to inquiries, manage complaints, identify significant customer service problems, and provide general information.

 

Person: Bachelor Degree in Marketing, Business Administration or Commerce

 

Experience:

 

2 years of experience in the related field

 

Handling Skills and Customer Oriented Attitude

 

Excellent Interpersonal & selling skills

 

High communication skills - especially verbal

 

Ability to work under pressure & shifts basis

 

Good knowledge of computer and telephony Environment Fluency in Arabic and English written/spoken
 

 

Note: you will be required to attach the following:
 

 

1.Passport-size photograph

 

2.  Graduation Certificate

 

3. Military Service

Skills Requirments

  • Ability To Work Under Pressure & Shifts Basis
  • Excellent Interpersonal & Negotiation Skills.
  • Excellent Interpersonal & Selling Skills
  • Good Knowledge Of Computer And Telephony Environment Fluency In Arabic And English Written/spoken
  • Handling Skills And Customer Oriented Attitude
  • High communication skills - especially verbal

you can apply through this link :

Apply Link

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Job Summary

  • Date Posted : 4 weeks ago
  • Job Type : Full Time
  • Experiance : 2 year(s)
  • Location : Cairo, Egypt
  • Gender : Any

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