وظائف خدمة عملاء ببنك QNB

Customer Service Jobs Cairo, Egypt Full Time

Job Description

Customer Service Representative - QNB

About QNB ALAHLI

QNB ALAHLI is one of the leading financial institutions in Egypt established in April1978 and ranked as the second largest private bank in Egypt.

QNB ALAHLI provides its services for more than 1,193,058 clients served by + 6,791 banking professionals with a network of 227 branches, along with 487 ATMs & +23,942 Point-of-Sale to serve clients nationwide. Further, a distinctive Call center operates round the clock 7 days a week.

Department: Act as a primary contact point for QNBAA clients/nonclients. Answer incoming calls received, respond to inquiries, manage complaints, identify significant customer service problems, and provide general information.

Person: Bachelor Degree in Marketing, Business Administration or Commerce

Experience:

2 years of experience in the related field

Handling Skills and Customer Oriented Attitude

Excellent Interpersonal & selling skills

High communication skills - especially verbal

Ability to work under pressure & shifts basis

Good knowledge of computer and telephony Environment Fluency in Arabic and English written/spoken

Note: you will be required to attach the following:

1.Passport-size photograph

2. Graduation Certificate

3. Military Service

Skills Requirments

Ability To Work Under Pressure & Shifts Basis
Excellent Interpersonal & Negotiation Skills.
Excellent Interpersonal & Selling Skills
Good Knowledge Of Computer And Telephony Environment Fluency In Arabic And English Written/spoken
Handling Skills And Customer Oriented Attitude
High communication skills - especially verbal