وظائف خدمة عملاء بشركة MEDMARK

MEDMARK is hiring a Customer Services Agent – Customer Care Department

Qualifications:

– Fresh graduates are welcome to apply.

– Experience required: 1 to 2 years of experience in customer service is a Plus.

– Required Background: Science background (Scientist-Veterinarian-Science teacher etc…) is Preferred.

– Fluent English language is a MUST.

Job Description:

– Assisting people in challenging and critical situations.

– Work in Medmark Customer Care department “ Alarm Center “ providing assistance to our customers for pre-authorizations and medical concierge services.

– You will work alongside a passionate team of medical background delivering high quality services to our members.

– Answering a high volume of calls from members asking for pre-authorizations and medical concierge services.

– Coordinating hospital admissions/ Outpatient services related pre-authorizations and assistance needed, liaising with clients and concerned teams (Hotline Team & Patient Relations Team).

– Working hours: 8 Hours from 09:00 AM to 05:00 PM – Friday & Saturday “ Weekend “

– Location: Mohandsin