GET Group Egypt is Hiring a “Software technical Support engineer” to performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of; company products, database engines, operating systems.
Will be responsible for:
– Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements.
-Company application troubleshooting and support during UAT and production.
-Open to flexible working conditions including after-hours scheduled application maintenance and support.
– Creating Microsoft SQL Server and Oracle Databases scripts to identify and correct data integrity issues in customer’s data.
Bachelor’s degree in Engineering or Computer Science.
1-3 Year(s) of experience in the Application/SW support position
Hands-on experience in Microsoft SQL Server and Oracle Databases scripts is a plus
Knowledge of IIS and TomCat application server is an advantage
Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking.
Good knowledge of Kayako Ticketing System