وظائف اخصائى السوشيال ميديا بميد بنك

Social media agent - MiD Bank 

JOB DESCRIPTION

MiDBank is currently recruiting for the role of Social

Media Agent

Duties and Responsibilities

Your main responsibilities in this role include the

following:

. Moderate all comments on social media posts and ads

• Maintain the moderation guidelines and ensure that

they are up to date

Dealing with all related stakeholders to solve any

customer complains coming from social media

• Communicating with the technical team on

customers technical issues

• Preparing daily weekly annual reports for all social

media perspective

• Following up with customers and having feedback

about the bank services and products regularly

• Regularly report feedback insights from the bank

social media platforms

• Keep an eye on other banks social media platforms

and come up with a best practice

JOB REQUIREMENTS

• Well-developed communication skills both verbal &

written

• Excellent Critical thinker & problem solving skills

• Must have social media moderation background

• 2-3 years of experience in a similar role

. Good computer skills

• Excellent customer focus skills

JOB DETAILS

Company: MiDBank

Employment Type: Full-time

Job Location: Egypt

- 28 in mail subject