Key Account Manager
Provides the key client relationship to a client or clients through relationships with senior managers in the client organization. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.
Understands the key priorities of the client to achieve and exceed the assigned revenue and growth goal in assigned account(s) or sales territory.
Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities. Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client's complex business issues.
Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
Typically interfaces with marketing, market research, sales management and/or IT at the manager level in existing and prospective client(s).
Represents the company to the client and the client to the company in all sales related activities.
Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
Effectively manages renewals and subscriptions.
As required, may participate in contract renewal efforts on large contracts.
May work with global and regional account management in the pursuit of multi-country opportunities.
Bachelor's degree or its equivalent.
Minimum 4 years of relevant sales or account management experience and/or solution sales management experience (preferred).
Good knowledge of IQVIA offerings , the client's business and the pharmaceutical industry.
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.