وظائف Support Resident Engineer لشركه fibermisrsystems
Job Description
For #Suez_Canal #Damietta #Fayoum #Portsaid #Sadat Residents:
Fiber Misr Systems is Hiring
"Support Resident Engineer"
Duties and Responsibilities:
Receive and handle calls from Customer and NOC
Team.
8*5 on premises 1st line support and
Troubleshooting.
Create Tickets on the ITSM system.
Perform 1st line troubleshooting to solve the
Problem.
Route un-resolved tickets to second tier team.
Follow up ticket and update its status.
Escalate highest severity tickets to upper
Management.
Service outages, network performance, and customer tickets.
Job Requirements:
Bachelor Degree of Engineering.
CCNA is plus
Years of Experience 1-2
Good understanding for network components, Wireless
And Security.
Good knowledge of different hardware systems (Routers,
Switches, Firewalls, Wireless Networks, Servers, Thin
Client).
Good experience in operating systems and office software.
Only Residents of the above Locations will be selected.
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Job Summary
- Date Posted : 3 years ago
- Job Type : Full Time
- Location : Cairo, Egypt
- Gender : Any
- Application Deadline Date : May 27, 2021
About company
- Company Name : fibermisrsystems
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