وظائف اخصائى العمليات النقدية بشركة Vodafone

Description

Key accountabilities and decision ownership:

Develop new operating models supporting the new financial services opportunities.

Ensure all new launches have proper support model with proper SLAs

Own the preparation of internal POs, and project management activities related to the launch and sustainability of new services.

Responsible for building proper customer experience for VF Cash across the market

Ensure all services, processes are compliant with CBE regulations, Group AML standards and corporate security policy

Core Competencies, Knowledge And Experience

Commercial operations experience

Good knowledge of VF Cash

Communication skills

Negotiation and collaboration skills.

Intense Stakeholder Management

Must Have Technical / Professional Qualifications

Customer experience design

Project management

Process design and service improvement